Staff accounts and permissions

Invite someone by email as Admin (everything except billing and handing over the store) or Staff (tick the areas they can work on; everyone can see Home). Manage members with Edit access, Hand over ownership (owner → an admin), Remove from team, Leave this store; cancel pending invitations. Require two-step login for everyone. Staff seats depend on the plan (trial: 1). Collaborators (partner agencies) are listed on the same page — see "Partners and collaborators"; they don't use seats.

Staff permissions

Roles: Owner (everything, including Plan & billing and handing over the store), Admin (everything except billing and ownership), Staff (only ticked areas). Areas:

• Orders — orders, payments, shipping/tracking, returns, subscriptions, purchase orders to suppliers; also sees abandoned carts and gift cards.
• Products — products, categories, brands, option sets, inventory, filters, import, digital files and license keys, reviews and review settings, suppliers and print on demand.
• Customers — customers, groups, wholesale applications, loyalty and referrals, newsletter subscribers; also abandoned carts, gift cards, reviews, SMS message log.
• Discounts — discount codes and automatic discounts.
• Storefront — theme, header & footer, templates, popups, forms, pages and builder, menus, blog, SEO (audit, redirects, 404s, AI writer).
• Media — media library.
• Settings — the settings tabs (store details, checkout, payments, shipping, taxes, domains, AI & brand voice, etc.), SEO settings, loyalty settings (with Customers).
• Reports & analytics — reports and CSV exports.
• Bookings & appointments — bookings calendar and list, manual bookings, resources and their hours; reads Settings -> Bookings.
• Marketing & email — campaigns, automations, segments, contacts, SMS message log; can view Sales channels (feeds and diagnostics).
• Developers — Settings → Developers: API keys, webhooks and the API log (Settings staff can use it too).
• Apps — the App Store: installing, opening and uninstalling apps, accepting new app permissions, reviewing apps (Settings staff can use it too).

Team management (Activity, changing staff) is for owners and admins. If someone can't see a page, the owner or an admin should tick the right area in Settings → Staff → Edit access.